Watch this video. Johanna Blakley does a wonderful job walking us through how the rise in use of social media is killing the outdated practice of targeting media by age/gender. Advertisers should target interests and not make assumptions about potential customers based on their age ranges.
What do you think?
Monday, February 14, 2011
Friday, February 11, 2011
B2B Social Media Strategy - 3 things to consider
Whenever I give a talk about my work in the B2B social media space I get a some consistent questions about it. There always seems to be a perceived chasm between social media for B2C online behavior and B2B online behavior. I say perceived because we need to remember that no matter who is interacting with social media and how they are doing it, its a person plain and simple. The same person who can click "buy" for a $100 digital camera is the same person who can sign a $500k check on a piece of equipment for their business. In keeping with that thinking, it would be a mistake to think that there is no place for B2B in social media.
Here are some things I have learned along my journey:
Here are some things I have learned along my journey:
- Don't force it on people - by "it" I mean any social channel(Twitter, Facebook, etc) and by "people" I mean executives. While it would may be great for your company's image if the CEO jumped right into Twitter and became a star, if it hasn't happened yet, it probably never will. Its hard work to maintain a solid presense on any social media channel. It won't happen by accident, or by force.
- Have a keyword strategy - don't think "how does SEO fit with social?" Thats the wrong question. Always focus all online content on your most important keywords. I mean everything. That should drive every tweet, video and blog post. Think of all online content as perminant(Thanks Google!) so while that blog post that a subject matter expert wrote about how to optimize your print shop for a better printing workflow may not have brought in a ton of initial traffic, it gets indexed by Google and lives for a long time. Even if it only gets a trickle of traffic over time since the B2B buying cycle is long this post will have more legs than almost any other outreach.
- Align with others - make social media a "normal" part of the marketing/PR mix. Condition people to include it at the beginning and not at the end as an afterthought. This is another channel to work in with a different set of rules. Just like you would not make a radio commercial the same as a TV one, you wouldn't create a blog post the same as a YouTube video.
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